Econz Eservice is a Mobile Field Service Dispatch and Work Order Management System that works on Cell Phones, Smart Phones and Tablets. Eservice is web-based software that enables a field service team to receive and respond to customer work orders.
- Simple web based work order dispatch software
- Wireless software that enables a field service team to receive and respond to customer work orders
- GPS Tracking (Location, Movement, Speed, Idle Time, etc.)
- Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)
- Custom and Editable Fields (Work Order Entries)
- Eservice offers GPS Tracking and is Available on all Wireless Carriers
EService allows a connection between the office and the on-road service team. The office staff has the ability to allocate and dispatch jobs efficiently according to staff availability and location, assess job status and progress giving them the ability to advise costuomers if the service worker will be early or late, invoice for work as soon as a job is completed by exporting job information.
The on-road service staff has the option to receive and respond to service orders within seconds, and access accurate, up to date job and customer information. The EService provides customers and field staff with efficient service to customers and records resiources used on a job such as parts and labor. The Eservice